Once you've installed Chips & Bits, there's technical and software support available when you need it, for as long as you want.

Attention to Individual Track Differences - Mutuel Manager is customized to the way your track does business. It's backed up by a support team available when you need them.

• System Upgrades are Part of the Standard Maintenance Service
  
• Installation & Set-Up
  – On-site installation and set-up
  – On-site training
  – Customization of state and corporate reports
  
• Telephone Support
  
• Average response time is less than an hour
  
• Remote Access
  – Available for trouble-shooting and upgrades
  
• Software Upgrades
  – Upgrades are frequent enough to keep up with industry, track and tote changes
  – Enhancements are customer-driven